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High Reliability Organizations

Entry Open

This course goes beyond the original HRO. We will talk about VUCA reliability, not just crisis reliability. It takes new ways of thinking, organizing, engaging in a “wicked” world. How can organizations plan for a complex and uncertain environment? How can they think and build organizational resilience? How can they build reserves of organizational knowledge?HRO is not about building a crystal ball. We cannot see the next COVID. But we can prepare our organization to be ready, robust, flexible for the next minor or major event.

Registration deadline:

Please note the following after registration.

Registrants must note that refunds cannot be granted when cancellation notification is received later than four weeks prior to the start date.

Rating4.84

23 reviews

  • Topic

    Global

  • Business

    Management

  • Position

    Executive

  • Fee

    ¥90,000

  • Language

    English

  • Format

    Tokyo Campus

Date
09:20〜16:40
09:20〜16:40
Place
Tokyo Campus
7F,9F Marunouchi Build. 2-4-1 Marunouchi Chiyoda, Tokyo Japan
https://mba.nucba.ac.jp/en/access/tokyo.html
Registration deadline

Target
Professionals / Almuni / International Students

Faculty

Ricardo Lim Professor

Ricardo Lim

Plan

Day1

  1. In class case: The 1977 Tenerife Disaster
  2. discuss resilience in business
  3. Miracle on the Hudson
  4. disucssion about scenario planning

Day2

  1. Lego Scenario planning
  2. Lean start up
  3. Sephora case discussion
  4. Organizational ambidexterity discussion (Fuji Film)

Cases

  • Resilience in Business UV 7118 “Miracle on the Hudson” (A) : Landing US Air Flight Airways 1549
  • HKS 713 “Miracle on the Hudson” (B) : Rescuing Passengers and Raising the Plane HKS 714
  • A Note on Scenario Planning 9-306-003
  • Lego Group: Envisioning Risks in Asia (A) 9-113-054
  • How Lean Start-up Changes Everything R1305C
  • Bosch: Luxora to Sephora Online: Opportunities in Beauty SMU449
  • Case: Organizational Ambidexterity in Action: How Managers Explore and Exploit CMR486

Textbooks and reference materials

Textbook

Distributed Material

Additional Resource Readings

  • Perrow, C. (2011) Normal Accidents: Living with High Risk Technologies ‎ Princeton University Press
  • Weick, K. and Sutcliffe, K. (2015) Managing the Unexpected: Sustained Performance in a Complex World 3rd Edition, Jossey-Bass.

Course Screening Documents

  • English Test Scores
    TOEFL PBT 550, CBT 213, iBT 80 / IELTS 6.0 / TOEIC 750 or higher　　
  • College diploma
  • Photographic portrait

Related

Review

  • The professor was well familiar with the content he taught.

    Sales 40s Male

  • The hands on application exercises of each theoretical concept. The group exercises were great.

    Self-employed 30s Female

  • It was very good to use the frameworks to do exercises with Professor's cheerful teaching style.

    Public Service 20s Male

  • Small class with one of the best professor in NUCB. Real examples of how to integrate the theory in practise

    Management 40s Male

  • The frameworks and lecture were really helpful to understand the context of theory and the implementations in the real world.

    International Students 20s Male

  • The cases were highly relevant and highlighted the nuances of the course in a clear way. The professor too gave real life examples in order to have the students understand a particular concept.

    Independent business 30s Female

  • Miro board helped everybody understand and at the same page.

    sales 30s Male

  • Online courses use mirror software very well, everyone can interact online, the content of the class is very attractive, and the professor is very humorous

    International Students 20s Female

  • Thank you Prof. Ricky for another interesting class! I enjoy the knowledge you taught us and your lecture style very much!!!

    Consultant 40s Male

  • I think it's practical and I would like to utilize all the takeaways of this class to my daily business. Actually, I am using scenario analysis for my consultation work to my clients, thus I would like to deepen the way I implement my work by these takeaways.

    Consultant 30s Male

  • I like the different supports we uses : videos, quizz, case studies. I like the professor humour. Like the variety of topic cover. Interesting frameworks.

    International Students 20s Female

  • There was a lot of information to take in and learn in these two days but the professor made it easy and fun to learn as he introduced the concept then have the students discuss their views plus we did exercise to implement the concept. None the less this class and an exciting and knowledgeable class

    International Students 30s Male

  • I really liked the interactive aspect of this course through the Miro Platform. The course was well balanced in terms of content and activities. I also really liked the teaching style of the professor, with a great sense of humor. He managed to give everyone some time to express themselve and did not hesitate to tell people to stop monopolizing the discussion when needed. It was great.

    International Students 20s Male

  • The course was well organized, with each theory explained to the point without wasting much time. The professor teachings was very clear and efficient, making it easy to understand.

    Office Worker 30s Female

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