Talent Management in Focus: Leading Through Digital Transformation

Talent Management in the Digital Era, taught by Dr. Ray Tak-Yin Hui, examined how digital technologies are reshaping the way organizations attract, develop, and retain talent. Dr. Hui, formerly a full-time faculty member at our Business School and now Senior Lecturer at the University of Roehampton, brings extensive research and teaching experience in leadership, human resource management, and organizational behavior.

The course focused on the strategic importance of talent management in an economy shaped by artificial intelligence, analytics, and changing work arrangements. Using the case method, students explored how organizations align talent strategies with business objectives while addressing ethical considerations, workforce diversity, and employee well-being. Topics included inclusive versus exclusive talent strategies, people analytics, and the growing role of platform-based and gig-economy labor models.

A particularly engaging segment of the course centered on People Analytics in Action, where students analyzed cases such as Southwest Airlines and Agoda to understand how data-driven HR decisions influence organizational culture and performance. A simulation exercise challenged participants to translate analytical insights into leadership decisions, sparking active debate on both the potential and the limitations of digital HR tools.

By the end of the three-day intensive, students had developed a more critical and applied understanding of how talent management can serve as a source of sustainable competitive advantage. For participants drawn from different programs and cultural backgrounds, the course offered a timely perspective on leading people responsibly in digitally enabled organizations—an essential capability for future business leaders.