澤谷由里子

教授

Biography

東京工業大学大学院総合理工学研究科システム科学専攻修了。東京大学大学院総合文化研究科博士課程修了（学術博士）。（株）日本IBM入社。情報技術の研究開発、IBM東京基礎研究所にてサービス研究に従事。科学技術振興機構サービス科学プログラム(S3FIRE)フェロー、早稲田大学教授などを経て、18年4月より現職。経済産業省産業構造審議会商務流通情報分科会「情報経済小委員会」委員「サービス産業の高付加価値化に関する研究会」座長代理「攻めのIT投資評価指標策定委員会」委員等。早稲田大学ビジネススクール非常勤講師、早稲田大学ナノ・ライフ創新研究機構客員上級研究員、INFORMS Service Scienceおよび情報処理学会の編集委員を兼務。Main books: Global Perspectives on Service Science: Japan(Springer), Serviceology for Designing the Future(Springer)

Research Interests

サービスデザイン、イノベーションマネジメント、アントレプレナーシップ

Final Education

Ph.D., 東京大学

Academic Papers

Yuriko Sawatani (2024) Choosing from Start-up to Scale-up in Craft Businesses. Japan Venture Business 43
Yuriko Sawatani (2024) New human engagement-first governance approach in craft startups. The Human Side of Service Engineering
Yuriko Sawatani (2022) Knowledge Resources and Design Activities’ Impact on Innovation Types. Journal of Innovation Management 10 (2)
Yuriko Sawatani (2020) Research Approaches to Service Innovation: Organizational Perspectives. Advances in the Human Side of Service Engineering
Yuriko Sawatani (2020) Emerging Research Themes Integrating Design, Service, and Management Studies. NUCB Insight

Grants

(2023) Panasonic collaborative research. Panasonic Primary Researcher
(2023) Mitsubishi Electric collaborative research. Mitsubishi Electric Primary Researcher
(2022) Collaborative Research with Mitsubishi Electric Corporation. Mitsubishi Electric Corporation Primary Researcher
(2022) MEXT Kyoto Creative Assemblage. MEXT Co-researcher
(2022) Panasonic collaborative research. Panasonic Primary Researcher
(2021) Panasonic collaborative research. Panasonic Primary Researcher
(2020) Construction and application research of future creative service design methodology. Japan Society fro the Promotion of Science Primary Researcher
(2020) Theory and practice of organizing and transforming design functions in a company. Japan Society fro the Promotion of Science Primary Researcher
(2020) corporation research fund. Panasonic Laboratory Tokyo Primary Researcher
(2019) Design Thinking Education Survey at Universities. Nagoya University Primary Researcher

Book & Case Publishing

Yuriko Sawatani (2020) Bank of America: Mobile Banking (Abridged). Harvard Business School .
Yuriko Sawatani (2020) Zipcar: Influencing Customer Behavior. Harvard Business School .
Yuriko Sawatani (2020) Airbnb (A). Harvard Business School .
Maglio, P.P., Kieliszewski, C.A., Spohrer, J.C., Lyons, K., Patricio, L., Sawatani, Y. (2019) Handbook of Service Science Vol.2. Springer

澤谷 由里子